Shipping policy

Shipping Policy

Last updated: 04 March 2026

Thank you for shopping with shopnbill. Below you will find details about our shipping process within Pakistan.

1. Shipping Coverage

We currently ship to all major cities and towns across Pakistan.

Delivery is available through trusted courier partners to ensure safe and timely delivery.

2. Processing Time

  • Orders are processed within 1–3 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • During sales or peak seasons, processing times may be slightly extended.

Once your order is shipped, you will receive a confirmation message with tracking details (if available).

3. Delivery Time

Estimated delivery time:

  • Major cities: 2–4 business days

  • Remote areas: 3–7 business days

Please note that delivery times are estimates and may vary due to:

  • Weather conditions

  • Courier delays

  • Public holidays

  • Unforeseen circumstances

4. Shipping Charges

Shipping charges are calculated at checkout.

We may offer:

  • Free shipping on selected products

  • Free shipping on orders above [Insert Amount, e.g., Rs. 3,000]

  • Promotional shipping offers during sales

Shipping fees (if applicable) are non-refundable.

5. Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan.

Please ensure:

  • You provide a correct contact number.

  • You are available to receive the parcel at the time of delivery.

Orders may be canceled if the courier is unable to contact you or if the order is refused upon delivery.

6. Order Tracking

Once your order has been dispatched, you will receive tracking information via:

  • SMS

  • Email

  • WhatsApp (if applicable)

Tracking updates may take 24 hours to appear in the courier system.

7. Failed Delivery Attempts

If a delivery attempt fails due to:

  • Incorrect address

  • Customer unavailable

  • Refusal to accept order

The package may be returned to us. In such cases:

  • Re-shipping charges may apply.

  • Repeated COD order refusals may result in future order restrictions.

8. Damaged or Missing Items

If your package arrives damaged or incomplete:

  • Contact us within 24–48 hours of delivery.

  • Provide clear photos of the parcel and item.

We will investigate and assist accordingly.

9. Order Delays

While we aim for timely delivery, shopnbill is not responsible for delays caused by courier services, natural disasters, strikes, or other circumstances beyond our control.

10. Contact Us

For shipping-related questions, please contact:

📧 03450693170
📞 ftcpk768@gmail.com

shopnbill — Trusted Shipping Across Pakistan.